the "virtual workplace" becoming increasingly common and
businesses relying on people in diverse locations, effective communication
is taking on an entirely new dimension. Businesses must now rely upon
remote communication, with meetings often conducted via multi-person
telephone or video conference.
These new workplace
dynamics and new technologies create a new communications etiquette.
This high-level introduction to video conference communication uses
example, practice, and interaction to understand and master these
new technological and communication tools. The workshop can be readily
expanded to provide in-depth development of presentation and facilitation
skills, with additional modules addressing the unique dynamics of
conference calls, e-mail and voice mail etiquette.
provides the following benefits:
more efficient meetings, utilizing new technologies
face-time while minimizing travel costs
relationships with colleagues and clients
more clearly and effectively to internal and